Through this collaboration, Paxport will manage the post-booking operations of Norwegianʼs charter business, handling the passenger journey and seamlessly connecting them to tour operators.
For any airline with a charter business, reducing costs through automation by selecting the right technology partners is critical, both on an operational basis but also to ensure an optimal passenger experience where a travellers needs are truly catered for. Alongside this, finding a partner who can also offer proven and industry leading revenue-generating solutions is a key component of optimising the way technology can better serve an airline’s needs.
Operating as a fully outsourced service, Paxportʼs passenger management system delivers high levels of automation, consolidating and generating booking data, allocating seats and automatically collecting and delivering information in the required format to government authorities directly. This comprehensive approach significantly reduces time and money spent on resource-draining administrative processes and enables focus on higher value activities.
Paxportʼs end-to-end technology offering also allows Norwegianʼs travellers to purchase a wide range of flight ancillaries aer they have made their initial reservation, such as booking seats and luggage. Through this award winning post-booking ancillary merchandising solution, both Norwegian and Paxport empower passengers to effortlessly perform online check-in, storing their boarding pass in their smartphone’s digital wallet, providing a modern and in-demand travel experience from booking all the way through to travelling.
Mikael Wandt, CEOatPaxportsaid: “Weʼre delighted to be working strategically with Norwegian and look forward to delivering a full suite of tailored services that will enable the airlineʼs exciting future plans.
Paxport have a great deal of experience and expertise in this field, especially around the optimisation of ancillary conversions in post-booking environments, which enable clients such as Norwegian to deliver a best in class passenger experience.”